GarrettCom 6K8 User Manual download pdf (Page 68)

Magnum 6K8-Series Industrial Field Switch Installation and User Guide (04/07)

www GarrettCom com

4. -

laced

d device. Verify whether or not the problem is corrected. If

not, go to Step 5 below. If the problem is corrected, the Magnum 6K8-Series

Switch and its associated cables are functioning properly.

6.2

lem;

. del(s) involved, with serial

rchased the products from your

. k equipment models and related hardware,

to occurrence of the problem. Any changes to system administration

(R A) n

h ps://r ount.php

If the problem is isolated to a network device other than the Magnum 6K8

Series Switch product, it is recommended that the problem device be rep

with a known goo

If the problem continues after completing Step 4 above, contact your supplier

of the Magnum 6K8-Series Switch unit or if unknown, contact GarrettCom,

Inc. by fax, phone or email ([email protected]) for assistance.

When Calling for Assistance

Please be prepared to provide the following information.

A complete description of the problem, including the following points:

a. The nature and duration of the problem;

b. Situations when the problem occurs;

c. The components involved in the problem;

d. Any particular application that, when used, appears to create the prob

2 An accurate list of GarrettCom product mo

number(s). Include the date(s) that you pu

supplier.

3 It is useful to include other networ

including personal computers, workstations, terminals and printers; plus, the

various network media types being used.

A record of changes that have been made to your network configuration prior

procedures should all be noted in this record.

6.3 Return Material Authorization (RMA) Procedure

All returns for repair must be accompanied by a Return Material Authorization

M umber. To obtain an RMA number, please use this URL -

tt ma.garrettcom.com/rma/rma_request_noacc to fill out the form.

1 2 ... 63 64 65 66 67 68 69 70 71 72 73 74 75 76

No comments

GarrettCom 6K8 User Manual Page 68